COOKIE POLICY
This Cookie Policy explains how KARMA Clothing Ltd (“KARMA”, “we”, “us” or “our”) uses cookies and similar technologies when you visit and use our website.
It should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.
1. WHAT ARE COOKIES?
Cookies are small text files stored on your device when you visit a website. They allow websites to recognise your device, remember information about your visit and provide functionality such as keeping products in your shopping bag, remembering preferences and enabling secure checkout. Cookies can also help us understand how visitors use our website and, where you have given permission, support analytics, advertising and marketing.
2. HOW WE USE COOKIES
KARMA uses cookies and similar technologies to operate and secure our website; provide shopping bag and checkout functionality; remember preferences; process and support customer orders; understand website usage; measure and improve performance; understand marketing effectiveness; and provide relevant advertising and marketing where you have consented.
Cookies may be set directly by KARMA or by third-party services used to operate and improve our online store.
3. TYPES OF COOKIES WE USE
Strictly Necessary Cookies
These cookies are required for our website and online store to function properly. They support essential features such as website security, shopping bag functionality, checkout, payment processing and remembering your privacy choices. Because they are necessary to provide the website or services you request, they do not generally require your consent.
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website and improve the KARMA online experience. Where required, these cookies will only be used after you have given your consent.
Functional Cookies
These cookies allow our website to remember choices and provide enhanced functionality. Where they are not strictly necessary, we will use them in accordance with applicable consent requirements.
Advertising and Marketing Cookies
With your permission, these cookies and similar technologies may help us understand advertising effectiveness and provide marketing that is more relevant to you. Cookies that require consent will not be used unless you choose to allow them.
4. SHOPIFY
Our online store is powered by Shopify. Shopify uses cookies and similar technologies that enable the operation, security and functionality of our online store. Depending on the services and settings in use, Shopify technologies may also support analytics, personalisation and marketing.
5. KLAVIYO
We use Klaviyo to help manage customer communications and marketing. Where permitted by your cookie choices, Klaviyo may use cookies and similar technologies to help us understand interactions with our website and marketing communications, such as browsing activity and engagement.
6. PAYMENT PROVIDERS
When you make a purchase, cookies or similar technologies may be used by the payment provider you choose to securely process your transaction, prevent fraud and provide the selected payment service. Payment options may include credit and debit cards, PayPal, Klarna and other methods displayed at checkout. Certain cookies used for payment processing may be strictly necessary.
7. THIRD-PARTY COOKIES
Some cookies on the KARMA website may be placed by third parties whose services we use. Depending on the services enabled and your cookie preferences, these may include ecommerce, payment, analytics, marketing, security and other technology providers. Third parties may process information collected through their technologies in accordance with their own privacy and cookie policies.
8. MANAGING YOUR COOKIE PREFERENCES
When you first visit our website, you will be given the opportunity to manage preferences for cookies that require consent. You can choose to accept or reject non-essential cookies and can change your preferences at any time through the cookie settings available on our website.
You can also manage or delete cookies through your browser settings. Blocking certain cookies, particularly strictly necessary cookies, may affect how parts of the website function.
9. HOW LONG COOKIES REMAIN ON YOUR DEVICE
Different cookies remain on your device for different periods. Session cookies generally expire when you close your browser. Persistent cookies remain for a specified period or until you delete them. The duration of individual cookies depends on their purpose and the service that provides them.
10. YOUR PERSONAL INFORMATION
Some information collected through cookies and similar technologies may constitute personal information. Where this is the case, we process that information in accordance with our Privacy Policy and applicable UK data-protection law.
11. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies we use, our services or applicable legal requirements. The latest version will be published on our website and the Last updated date will be amended accordingly.
12. CONTACT US
If you have any questions about this Cookie Policy or how KARMA uses cookies and similar technologies, please contact:
KARMA Clothing Ltd
794 High Street
Kingswinford
England
DY6 8BQ
Email: info@wearekarma.co.uk